Voyager Global Services
Driven by advances in digital technologies, the business landscape is in the throes of rapid change. Voyager Global Services is a specialized business process outsourcing company that helps enterprises compete globally and win by transforming their key business processes.
Our portfolio of world-class BPO consulting services spans the entire customer lifecycle, acquisition & sales, fulfilment & operations, and account management & customer retention.
With a global footprint, Voyager is headquartered in Manila and has delivery centre in Mumbai. Voyager brings together a winning combination of deep domain expertise, best in-class resources, cutting edge business process outsourcing tools and technologies and robust infrastructure. That's why some of the world's best brands rely on us to deliver. And we do!
UK Based Client
- Overall it has been a very good year
- We have been able to move a few more tasks to team India from Team UK
- Hotelplan finance has started to use your services
- Staffing has been steady across the teams and replacements have been found quickly
- Ongoing staff development has been good and results are showing e.g. Navin learning flight sales
I do feel that our strong, open, proactive approach between the teams ensures we maintain a healthy, positive relationship which I am always happy to grow.
C&K Online: Vice President
"Our experience with Voyager for both content loading and the sales process has been quite satisfactory. The biggest advantage being that they provide the comfort of operating like an internal team rather than a typical outsourced unit. The leadership is very hands on with the business and ensures maximum participation to drive results, this has benefited us well in working towards increasing ROI across the various functions handled"
C&K India: Head FlexiHol, Cox & Kings India
"The association with Voyager Global Services & Cox & Kings FIT division has been building stronger day by day. Data Entry has been accurately entered as per the set deadlines, customer satisfaction and quality control checks are effective at the call center showcases positive results year on year"
C&K Australia: Team Leader, Tempo Holidays, Australia
"The ezeego1 loading team is a pleasure to deal with. Despite the time zone differences with our team in Australia, communication is always timely, clear and efficient. Their work provides crucial and invaluable assistance to our operations"
UK Based Client: Head Of Flights & Outsourcing
"I have found outsourcing with yourselves to be a positive experience - it has challenged our processes in a positive way and brought them into the 21st century and the business interaction between the two cultures has been invaluable. Long may it continue."